How can we help you?
Search our knowledge base for answers to common questions.
Shape & Tone Bundle - for Her - Instructions
Weight Loss Bundle - for Her - Instructions
Lean & Sculpted Bundle - for Her - Instructions
Lean Fat Burner - for Her - Instructions
Tight Tummy - for Her - Instructions
Firm Body Sculptor - for Her - Instructions
Can I open the capsules?
What is the difference between the Lean Fat Burner, Tight Tummy & Firm Body Sculptor?
Do the products contain caffeine?
Can I drink coffee or tea while taking the products?
What are the capsules made from?
What are the ingredients?
Do these products really work?
Do I need to exercise when taking the products?
How soon before I see results?
Do I need to follow a specific diet when using the products?
Will the weight come back once I finish taking the products?
How do I download my workout plan?
Can I return my workout plan?
Can I exchange my workout plan?
Do the products have side effects?
Can I breastfeed while using the products?
Can I take the products while pregnant?
I am on contraceptive, can I use the products?
I take medication, can I use the products?
I have a health condition, can I use the products?
General Shipping Information
My shipping address is wrong
I have an issue with delivery
How long does it take to process an order?
Will I be charged a customs fee?
How can I track my International order?
How long does International shipping take?
Which countries do you ship to?
What is the price of International shipping?
What is the price of shipping to Canada?
United States Shipping
How long does USA shipping take?
What is the price of USA shipping?
Do you ship to APO addresses?
What is Smartship Optimizer?
How can I track my USA order?
How do I change or cancel my order?
Price in local currency?
How do I delete or disable my account?
How to order?
I forgot to enter the discount code
I haven't received my order number, confirmation or shipping email
My card was declined
Do you offer cash on delivery (COD)?
What payment methods do you accept?
I do not have a card for online purchases
Will I be charged every month?
Which country is the payment processed from?
What is your return policy?
Can I exchange my order?
Can I cancel my subscription?
Can I change my subscription products?
I can't login to my account?
Will my subscription price change?
Can I skip or change a subscription delivery?
How do I contact support?
My question hasn't been answered, who can I contact?
Still Have Questions?
Our customer care team is here for you!